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Megabit Modem 400F, 500L, 600F, and 700F User Manual 103
B
TECHNICAL ASSISTANCE
AND
RETURNS
This chapter describes how to contact ADC for technical support.
TECHNICAL SUPPORT
Technical support is available 24 hours a day, 7 days a week by contacting the ADC Wireline
Systems Division Customer Service Engineering Group at one of the following numbers:
• Telephone: 800.638.0031
714.730.3222
• Fax: 714.832.9924
• Email [email protected]m
A Customer Service Engineer answers technical assistance calls Monday through Friday
between 7:30 AM and 5:30 PM, Pacific Time, excluding holidays. At all other times, an on-duty
Customer Service Engineer returns technical assistance calls within 30 minutes.
WORLD WIDE WEB
Avidia product information can be found at http://www. adc.com using any web browser.
ADVANCE REPLACEMENT
Any product determined by ADC not to comply with the applicable warranty within 30 calendar
days from the date of shipment to the Buyer, or as otherwise authorized, are eligible for advance
replacement free of charge. A replacement product will be shipped to the Buyer within 24 hours
of ADC’s receipt of notification from the Buyer.
- Megabit Modem 1
- ABOUT THIS USER MANUAL 3
- DOCUMENT CONVENTIONS 3
- PRODUCT CERTIFICATIONS 4
- TABLE OF CONTENTS 5
- Table of Contents 7
- Table of Contents 10
- ABOUT THE PRODUCT 11
- MEGABIT MODEM 400F 12
- Internet 13
- MEGABIT MODEM 500L 14
- MEGABIT MODEM 600F 15
- MEGABIT MODEM 700F 16
- Large Bus 17
- Megabit Modem 700F 18
- WHAT YOU NEED TO START 19
- REQUIREMENTS FOR YOUR SYSTEM 20
- Flat-Surface Mount 21
- Wall Mount 22
- Phone Service 23
- WHAT YOU WILL CHOOSE 24
- INSTALLING THE MODEM 25
- ATTACHING THE FEET 26
- SETTING THE MDI/MDI-X SWITCH 27
- INSTALLING CABLING 28
- SETTING UP ADSL SERVICE 30
- CHECKING LED INDICATIONS 30
- CONNECTING PHONE SERVICE 31
- Connecting Phone Service 32
- SETTING UP FOR CONFIGURATION 33
- CONFIGURING A WEB BROWSER 35
- Configuring a Web Browser 36
- ACCESSING THE MODEM WEB PAGES 37
- SAVING THE CONFIGURATION 38
- Apply to open the 39
- OK to reset the modem 39
- Resetting the Modem 40
- Set Factory Default 41
- Saving the Configuration 42
- CONFIGURING SYSTEM SETTINGS 45
- DEFINING TFTP PARAMETERS 46
- DEFINING SNMP PARAMETERS 48
- DEFINING STATIC NAT ENTRIES 50
- ONFIGURING STATIC MAC ENTRIES 52
- Delete a Static MAC Entry 53
- CONFIGURING STATIC ROUTES 54
- Delete a Static Route 55
- CONFIGURING SYSTEM SECURITY 56
- RS-232 MGMT Port 57
- PPP over ATM 58
- CONFIGURING PPP SESSIONS 61
- CONFIGURING THE LAN 68
- Add a User Assignment 70
- Delete a User Assignment: 71
- CONFIGURING 73
- BRIDGING/ROUTING SESSIONS 73
- (700F ONLY) 74
- VIEWING STATISTICS 83
- Viewing ADSL Status 84
- VIEWING NETWORK STATISTICS 85
- WAN Statistics 86
- MAINTENANCE AND 87
- TROUBLESHOOTING 87
- Maintenance 88
- TECHNICAL REFERENCE 95
- Mapping an ATM Session 96
- SYSTEM MODE ENCAPSULATION 97
- Bridging 98
- Using SpanningTree Protocol 99
- Example LAN Physical Network 99
- Loop-free Topology 99
- System Mode Encapsulation 100
- MANAGEMENT PROTOCOLS 101
- MIB and Trap Support 102
- DNS RESOLUTION 103
- TFTP SERVER 103
- TFTP Server 104
- SPECIFICATIONS AND DATA 105
- ENCAPSULATION 106
- LAN INTERFACE 107
- PHYSICAL SPECIFICATIONS 107
- POWER SUPPLY 107
- ENVIRONMENTAL 107
- COMPLIANCE 108
- RATE VS. REACH 109
- HARDWARE 110
- Connector Pinouts 111
- Hardware 112
- TECHNICAL ASSISTANCE 113
- CONFIGURATION WORKSHEETS 117
- System Mode Worksheet 118
- CHAP Host Name Worksheet 119
- WAN Configuration Worksheet 120
- Configuration Information 122
- Fixed IP Addresses Worksheet 124
- GLOSSARY 127
- Appendix D: Glossary 129
- Numerics 133
- Index 135
- 1149215 Rev A 140
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